Privacy policy

PRIVACY POLICY
Last Updated: [12th, June, 20206]

At Suxes Lux Thread, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

  1. INFORMATION WE COLLECT

When you visit our website, place an order, join our newsletter, or contact us, we may collect the following information:

Personal Information:

  • Name
  • Email address
  • Phone number
  • Shipping address
  • Billing address

Order Information:

  • Products purchased
  • Order history
  • Payment details (processed securely through third-party payment providers)

Technical Information:

  • IP address
  • Browser type
  • Device information
  • Website usage data
  • Cookies and analytics information
  1. HOW WE USE YOUR INFORMATION

We use your information to:

  • Process and fulfill orders
  • Provide shipping updates and customer support
  • Improve our website and shopping experience
  • Send marketing emails and promotional updates (where permitted)
  • Prevent fraud and maintain website security
  • Comply with legal obligations
  1. EMAIL MARKETING

If you subscribe to The Relentless Inner Circle or our newsletter, you may receive updates regarding:

  • New collections
  • Product launches
  • Exclusive offers
  • Brand announcements

You may unsubscribe at any time using the unsubscribe link included in our emails.

  1. PAYMENT INFORMATION

Payments are processed securely through trusted third-party payment providers.

Suxes Lux Thread does not store your full payment card information on our servers.

  1. COOKIES

Our website uses cookies and similar technologies to:

  • Improve website functionality
  • Remember user preferences
  • Analyze website traffic
  • Enhance user experience

You may disable cookies through your browser settings; however, certain website features may not function properly.

  1. SHARING INFORMATION

We do not sell your personal information.
We may share information with trusted third-party service providers solely for business operations, including:

  • Payment processing providers
  • Shipping and logistics partners
  • Email marketing platforms
  • Website hosting and analytics services

These partners are only permitted to use information as necessary to provide their services.

  1. DATA SECURITY

We take reasonable measures to protect your information against unauthorized access, misuse, disclosure, or loss.

However, no method of online transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

  1. DATA RETENTION

We retain personal information only for as long as necessary to:

  • Fulfill orders
  • Maintain business records
  • Meet legal and regulatory requirements
  • Resolve disputes
  1. YOUR RIGHTS

Depending on your location, you may have the right to:

  • Request access to your personal information
  • Request corrections to inaccurate information
  • Request deletion of your information
  • Withdraw consent to marketing communications

To exercise these rights, please contact us using the information below.

  1. THIRD-PARTY LINKS

Our website may contain links to external websites.

We are not responsible for the privacy practices or content of third-party websites.

  1. CHANGES TO THIS POLICY

We may update this Privacy Policy periodically.

Any changes will be posted on this page with an updated revision date.

  1. CONTACT US

If you have questions regarding this Privacy Policy or your personal information, please contact us through our website or official support email.

Thank you for trusting Suxes Lux Thread.

STAY FOREVER RELENTLESS.